Reviews

We always put the customer first

WHAT OUR CUSTOMERS SAY

It is so important that we provide you with a pleasant and positive experience. We appreciate every customer and really do try as hard as we can to stand out in such a competitive market place.

Many people who visit us comment on the outstanding way in which our cars are presented and more importantly how they are dealt with and spoken to compared to other independent dealers.

Please take the time to read what our customers who have purchased have to say about us. You can do this either by visiting our Usk Car Company Facebook Page page or on Usk Car Company Google+ Page.

Thank You

  • Another super car bought from Usk Car Company! Audi A3 and now a Super BMW Mini Cooper. Great service, honest and fair. You know your car is going to be A1. Would highly recommend!L. Wyatt
  • 5* service from Luke! Would recommend highly to anyone who’s looking for a car. Excellent customer service and a superb selection of vehicles to choose from!S. Jones
  • I visited Nick and team on recommendation and also because I prefer to ‘shop locally’ – I hate those large, impersonal car dealerships. Nick helped me find the right car for me, brought it in from the other end of the country in days and I couldn’t be more pleased with my VW Polo. Courteous, attentive and truthful service throughout.K. Davies
  • Great service from Nick and his team really pleased with the new Freelander. ThanksM. WynnBoycott
  • Excellent customer service. Would highly recommend, friendly and went the extra mile.T. Morris
  • Excellent service, helpful and friendly staff, with a style of car in mind the team helped me chose one that both suited the style i wanted while being practical for getting two child seats and a pram in and would be affordable for me to run, absolutely love my car and highly recommend nick and the team.C. Sansom
  • Having traveled from Stoke-on-Trent to south Wales, (twice) I am thrilled to say I am now the proud owner of a Mercedes SLK 200. The friendly service i received from Nick, was outstanding, and well worth the journey. I love my new car, so, If its polite and friendly service you require, then go to Usk Car Company. Keep up the good work Nick, and maybe see you again.L. Allen
  • Cracking service from start to finish well happy with my new car , thanks Luke will send friends and family your way , thanks againM. Lewis
  • Great service and price bought and picked up the same day. ThanksG. Horsfield
  • I have bought numerous cars from nick and his team….. Great customer service, every vehicle I’ve had has been outstanding. Would highly recommend !!!!!C. Davis
  • I purchased my Audi TT tdi last December, and am very happy with it…however, my Audi dealers found that it had a problem with the EGR valve, which needed replacing at considerable cost….Nick at Usk Car company contacted me quickly and arranged for the Audi main dealer to replace the valve at a time to suit me and at Usk’s expense, thus honouring their 100 day guarantee ….I can recommend this company as very fair to deal with!B. Piggott
  • Absolutely fabulous customer service from Luke. Always very helpful and never pushed us towards anything. Lets you take your time to look around a vehicle on your own without pestering you. Would highly recommend to anyone! Brilliant all round!!J. Anning-Phillips
  • Got my wheels from Luke and was so happy with the customer service he let us choose our car no pressure and so helpful….we love our golf red car….A must place to go and get your car !!S. Painter
  • Having purchased a vehicle off yourself at Usk Car Company, namely an Audi A4 on 1st July 2011, I would like to comment on the service I received. Having bought the Audi with 6 Months warranty I had a problem with the throttle (electronic) on my vehicle after 5 months. I approached you and the problem was dealt with promptly and efficiently. I have now had my Audi for 10 months, have had no further problems and it is running sweetly. I would have no concerns about recommending Usk Car Company, your company, to anybody, which by the way I have done. Thank you for your service and for the vehicle I purchasedS. Cowles
  • I am very pleased with my car. Nick was extremely helpful before, during and after the sale. I will certainly recommend Usk Car CompanyM. Craxford
  • Dear Customer… Never been here before? Unsure about buying a vehicle? Let me put your mind at rest. I bought a Golf here three months ago and it developed an EGR fault. This needed several visits to a garage and diagnosis and cure at the main VW dealer. Not once did Nick let me down over this, ensuring that I got the quality car he promised on purchase. I have no hesitation in recommending Usk Car Company for your new vehicle and you can buy with total confidence. Give it a go, you will be in safe hands with a vehicle of a high standard and at a most competitive price. Very Satisfied CustomerJ. Smith
  • Thank you for the Valet, looks like a different car. Looking forward to test driving tomorrow!R. Gibbs
  • Hi Nick, We purchased a Seat Ibiza Sport TDi 3months ago, and she is still running like a dream, no problems! Nick was very helpful at all times, and I am sure had we had any problems he would be more than accommodating. The Usk Car Company will definately be the first port of call in a couple of years when its time to trade in. Thanks AgainAmy & John
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